Basic life needs of BoP-consumers includes status
Maslow’s Hierarchy of Human Needs, including
new insights for BoP-consumers
In physiological sciences, Maslow's Hierarchy of Human Needs is often
presented as a pyramid, with self-actualization at the top as the highest of
human’s needs in ones life. The base of the pyramid is the physiological needs,
which are necessary for survival. Once these are resolved, an individual can
concentrate on the second layer, the need for safety. The third layer is the
need for love and belonging, followed by the need for esteem, which includes
also status. Finally, self-actualization forms the apex of the pyramid.
Luuk van Kempen
investigated the scope, nature and welfare effects of status consumption by
the poor in developing countries. In his thesis, he counterparts the idea that the
poor do not have a need for status as long as they have not fulfilled their
basic needs. Experiments in Bolivia showed that people consume status
products before they resolved their physiological needs.
PRA and RRA
The Participatory Rural Appraisal (PRA) methodology is a development of
RRA
which gives local people more of an involvement with the research process and
also expects more action from them.
PRA
is a growing family of approaches and methods to enable local people to
share, enhance and analyze their knowledge of life and conditions, and to plan,
act, monitor and evaluate. The essence of PRA is about changes and reversals -
of role, behavior, relationship and learning. Outsiders do not dominate and
lecture; they facilitate, sit down,listen and learn.
Institute of Design IIT
The Institute
of Design of Illinois Institute of Technology (IIT) initiated a Design for
the Base of the Pyramid Project in Chicago and in three cities
in India. It is an initiative to develop
user-centered design strategies and concepts for new products, services
and businesses capable of generating sustainable economic improvement in
the lives of people living in the vast base of the global economic pyramid.
Within this program, there have been used methods, like: remote observation
(day in the life studies, disposable camera studies, research focused on specific
activities), conducting the design criteria, concept development (scenarios
of use and business model proposals).
Adoptability research in India
Rosaliek van der Velden (Master's Thesis TU Delft 2005, p.99) states that
reliability, empowerment and accessibility are the main aspects of adoptability
for BoP people in India (out of these 9: accessibility, affordability, compatibility,
reliability, usability, empowerment, comfort, desirability and repairability).